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Operations Support Analyst
Austin, TX 78746 United States
Only current U.S. residents will be considered
Farm Credit Bank of Texas is seeking an Operations Support Analyst with loan origination or accounting experience. We are looking for someone with proven customer service experience and keen problem solving skills.
Provides customer support for loan origination, loan accounting, and supporting systems for the Bank and Tenth District Associations. This includes responding to phone call and e-mail requests promptly, as well as following through to ensure all inquiries are resolved in a timely manner.
Position will assist in the development, documentation and implementation of new system enhancements that support loan origination, loan accounting, and GL accounting activity. Occasional travel to associations and related functions inside and outside of the district may be required.
Specialized knowledge of loan origination and accounting systems.
Problem solving skills including problem identification, fact-finding, research, analysis, and solution development.
Basic to intermediate skill level in Microsoft Office.
Good oral and written communication.
Ability to explain accounting treatments to others.
Ability to organize and handle multiple concurrent tasks at once, and to accomplish accurate, detailed tasks in short time frames.
Ability to learn new applications quickly.
Must be self-motivated and able to work under moderate supervision to complete assigned projects.
Ability to resolve moderately complex customer inquiries and requests.
Requires independent judgment in the application of generally accepted accounting principles as it relates to loan accounting activity.
Position requires a Bachelor’s degree in accounting, business, finance or a related field or equivalent experience and two (2) or more years of loan origination, accounting, or related business experience. Experience in customer service, software testing or as a trainer is desired.
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