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General Information


Job title: Teller (Customer Service Representative)
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Job location: Napa, CA  94558 United States
Requisition code:
Date posted: 02/15/2017
Job type: Full-Time
Compensation: $29,580-$42,942
Excellent Benefits
Residency:Only current U.S. residents will be considered
Job Category:Retail Banking/Customer Service/Teller
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Job Description

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• Receives checks and cash for deposit, verifies amount, and examines checks for endorsement
• Accurately performs all required transactions following policies and procedures to minimize losses
• Maintains acceptable balancing record per established standards
• Places holds on accounts for uncollected funds
• Renews CD’s, sells/redeems cashier’s checks and traveler checks, receives Federal tax deposits, buys/sells foreign currency, redeems/sells E, EE, and I bonds
• Buys/sells cash to/from vault (staying within cash limit)
• Completes and accepts Visa Check Card applications, files signature cards, and performs basic research for customers (copies of checks, statements, etc.)
• Opens new accounts; orders endorsement stamps and other accessories requested by customers; opens new safe deposit boxes for customers and maintains safe deposit box system
• Charges analysis fees to merchants as appropriate
• Performs all job functions in a friendly, professional manner
• Greets customers by name and sincerely thanks them for their business
• Possesses a working knowledge of Bank products and services
• Recognizes and develops opportunities to refer sales prospects
• Actively participates in selling Bank products and providing superior customer service
• Supports the branch management team in achieving sales/service goals
• Performs additional duties as assigned
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Job Requirements

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Education and/or Experience:
• High School Diploma or GED
• 2 years banking experience

Systems/Software Skills
• Microsoft Windows products
• Experience with Banking Software
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